Better efficiency than service competition skills
Recently, the final of the "Post Skills Pacemaker" of the supermarket company 2019 was held at Huayue City Boutique Supermarket. A total of more than 50 players from urban areas and counties' stores participated in the finals.
This competition has three items: cashier skills, weighing skills, and segmentation skills. After fierce competition, Li Dingxia from 1 + 1 shopping center, Li Fang from Zhuxi Shopping Plaza, and Wang Wei from Huayue City Boutique Supermarket won the above three championships, and received generous bonuses and honorary certificates.
Cashiers are the front-line window of supermarket contact with consumers. Skilled business skills and friendly service attitude are important guarantees to enhance the consumer experience. Therefore, the requirements for cashiers are particularly high, and the cashier skills competition is extremely fierce. The competition includes commodity entry scanning, commodity code entry, sales payment inventory, identification of real and counterfeit coins, bagging and other links. Players must complete all competition content within a specified time, both to ensure speed and accuracy. I saw the players' fingers fluttering on the keyboard, methodically, attracted many customers to stop and appreciate.
Weighing skills competition is also in full swing, each player needs to accurately weigh 20 items within 120 seconds. To get good results, players must not only keep in mind the common product codes of fresh vegetables and fruits, but also test their speed. The atmosphere at the scene was busy and tense. The players whispered the coding symbols while typing the product codes. Only in long-term work can they exercise such proficiency and accuracy.
The segmentation skill competition is held in the fresh distribution center of the Group Logistics Park. This is a contest of speed and quality. The players accurately segment the pork within a specified period of time. It's eye-opening.
Shoukang Yongle has been committed to providing a better shopping experience and has won the favor of consumers.
"We have held the" post skills pacesetter "selection for many years. Employees actively participated and enjoyed it, not only mobilizing the enthusiasm of the employees, but also improving the service quality from the competition." Said Wang Jinli, deputy general manager of the supermarket company. Only by improving the level and service level can we provide consumers with more professional and caring services. "
This job skills competition is also one of the training courses for employees. As an important platform for inheriting corporate culture, promoting skills exchange, and excavating outstanding talents, the Post Skills Competition has always been based on the principles of establishing a good professional style for employees and creating a good corporate image, and maximizing the inherent love and dedication of employees. power. Through the skills competition, provide a stage for employees to show themselves and improve themselves, and then bring consumers a high-quality "new retail" service experience.
It is reported that since this year alone, the Group has successively carried out various large-scale group building activities such as the “Happy Life and Health to Create Brilliant” supermarket management development camp, “internal and external training of talents” general skills training camp, and “Linger Plan” management promotion training camp , Spare no effort in the construction of corporate culture, to support the Shoukang Yongle brand with the power of corporate culture.
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